Contact Clearly Loved Pets

Q:

Do your Lucidium pens have a top?

A:

No, we do not offer a top for our pens. We have not found a top material yet that will keep a dog safe and secure, provide adequate air flow, and maintain the modern look of the pen.

Q:

Does the pen have a floor?

A:

No, we do not offer floor options. Some customers use sheet vinyl flooring under their pens. It's available at home improvement stores. You can buy as many feet as you need off a roll and it comes in a variety of styles and colors.

Q:

What heights are available?

A:

Our medium and large pens are available in 27" and 36" height. The small pen is available in 27" height only, but we will add the small 36" height soon.

Q:

Do you ship internationally?

A:

Yes, though it can be quite expensive since we are unable to offer free shipping outside of the contiguous USA (Alaska and Hawaii cost an additional $30). A typical shipment to the EU may cost an extra $150-$200 in shipping, and you will also incur import taxes (which we cannot estimate since they are different in each country). Please email us at info@clearlylovedpets.com if you would like a shipping quote. Be sure to include the size of the pen, the destination country, and postal code.

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