Business reputations are won and lost in user forums and social media. If you have any problems with our products or service, please be kind enough to first email us and give us a chance to make you happy. Your business is important and we want you to be satisfied.

Returns (Not Warranty Claim)

We hope that you are completely happy with your purchase from Clearly Loved Pets. However, if you wish to return an item, we will try and make the process as smooth as possible. Our Return Policy is simple:

How to Process a Return

  1. Click Here to Go the "My Account" Page and then Login
  2. Click the "Completed Orders" link on the Manage My Accounts menu
  3. Find the order in the list
  4. Click the green "Return Items" button
  5. Indicate the quantity being returned
  6. Fill in the required info. The more detail the better.
  7. Submit the request.

Watch for a confirmation email immediately and a response email with instructions within 24 hours (usually faster).

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